Every Comment & DM
Is a Deal in the Making
Comments, DMs and @mentions in one inbox, AI sentiment and intent detection, two-way auto-translation, and automated replies that lift efficiency and conversion.
Four Core Features
Lift social media engagement efficiency across the board
One-Stop Inbox
Automatically aggregates comments, DMs and @mentions from every account and post, so you never have to check each platform by hand — no opportunity, crisis signal or suggestion slips through.
AI Sentiment & Intent Recognition
Automatically identifies comment sentiment, user intent, and feedback type, pulling genuinely useful signal out of a noisy stream of messages.
Automation That Lifts Efficiency
Automated commenting lifts interaction efficiency and pairs with sentiment and intent analysis for precise engagement.
Message Auto-Translation
Receive translation turns comments and DMs in any language into yours; send translation converts your replies into the other side's language on send — do global business in your native tongue.
Success Stories
Smart engagement in action
Fashion Brand A
Used AI sentiment analysis to surface user feedback on new products and adjust marketing strategy quickly.
Tech Company B
Automated replies handle 80% of common questions, letting the support team focus on complex issues.
Restaurant Chain C
Monitored user comments in real time, detected negative feedback immediately, and responded quickly.
Frequently Asked Questions
Common questions about smart engagement
Which social media platforms are supported?
We support 11 major social media platforms: Facebook, Instagram, X (Twitter), LinkedIn, TikTok, TikTok Shop, YouTube, Telegram, Pinterest, Reddit, and Threads.
How accurate is AI sentiment recognition?
Our AI model is extensively trained, with sentiment recognition accuracy above 95%, and continues to learn and improve.
Will automated replies feel impersonal?
Our AI reply system lets you define multiple reply templates and customize the sending logic.
How do you ensure data security and privacy?
We follow enterprise-grade security standards, hold ISO 27001 and ISO 27701 certifications, encrypt all data, and comply with the relevant privacy regulations.
What messages does the inbox collect?
The unified inbox aggregates three streams: comments under all your posts, DMs your accounts receive, and @mentions of you across posts and comments. Mentions coverage spans Facebook, X, TikTok, Instagram, LinkedIn and YouTube.
How does auto-translation work?
Both directions are supported: with receive translation on, incoming comments and DMs are auto-translated into your language; with send translation on, your replies are translated into the other side's language on send. Each toggle works independently, so you serve global customers in your native language.
Start the Era of Smart Engagement
7-day free trial. Experience AI-driven social media engagement management.