Social
Listening
Monitor KOLs, competitors, and keywords. Manage sentiment proactively and interact with users the way their native platforms do.
Three Core Features
Comprehensive sentiment monitoring to stay on top of market dynamics
Real-Time Alerts for Crisis Prevention
Set sensitive keywords or topics and the system captures negative sentiment or concentrated discussion fast, firing instant alerts when mention frequency or sentiment spikes.
Competitive Intelligence and Real-Time Trend Tracking
Monitors your own brand keywords and extends to competitor names and industry terms, so you understand competitor moves and industry trends.
AI Sentiment Analysis for Optimized Interaction
AI sentiment analysis determines whether discussions around your keywords are positive, negative, or neutral, helping you adjust communication tone and content strategy.
Comprehensive Listening Capabilities
Intelligent listening across scenarios and platforms
Real-Time Alerts for Crisis Prevention
Set sensitive keywords or topics and the system captures negative sentiment or concentrated discussion fast, firing instant alerts when mention frequency or sentiment spikes.
Competitive Intelligence and Real-Time Trend Tracking
Monitors your own brand keywords and extends to competitor names and industry terms, so you understand competitor moves and industry trends.
AI Sentiment Analysis for Optimized Interaction
AI sentiment analysis determines whether discussions around your keywords are positive, negative, or neutral, helping you adjust communication tone and content strategy.
Full Platform Coverage Monitoring
Complete coverage of the major social media platforms — never miss a voice.
Success Stories
Social listening in action
Tech Company A
Real-time keyword monitoring detected negative sentiment early and triggered an immediate response, effectively containing the brand crisis.
E-commerce Brand B
Monitored competitor activity and user feedback, surfaced market trends and user needs early, and adjusted product strategy to achieve 30% sales growth.
Fashion Brand C
Tracked KOL post performance and user engagement in real time, identified high-value collaboration opportunities, and optimized KOL strategy for better marketing ROI.
Frequently Asked Questions
Common questions about sentiment monitoring
Do I need authorization from the KOL?
No. The system monitors public KOL posts and comments automatically — no authorization from the KOL is required.
What types of keywords can be monitored?
Brand names, product names, competitor keywords, industry terms, crisis keywords, and more — all fully customizable.
What data can I track from competitors?
Track competitor posts, publish times, engagement metrics (likes and comments), comment content, and sentiment insights to understand their strategy.
Start Smart Sentiment Monitoring
7-day free trial. Experience professional-grade sentiment monitoring.