Social
Listening
KOL/Competitor/Keyword monitoring, proactive sentiment management, interact with users like native platforms
Three Core Features
Comprehensive sentiment monitoring to master market dynamics
Real-time Alerts for Crisis Prevention
By setting sensitive keywords or topics, the system can quickly capture negative emotions or concentrated discussions, providing instant alerts when frequent mentions or emotional fluctuations occur.
Competitive Intelligence & Real-time Trend Tracking
Not only monitors your own brand keywords, but also extends to competitor names and industry terms to understand competitor dynamics and industry trends.
AI Sentiment Analysis for Optimized Interaction
Combined with AI sentiment analysis, it can determine whether discussions around keywords are positive, negative, or neutral, helping brands adjust communication tone and content strategy.
Comprehensive Listening Capabilities
Intelligent listening solutions covering multiple scenarios and platforms
Real-time Alerts for Crisis Prevention
By setting sensitive keywords or topics, the system can quickly capture negative emotions or concentrated discussions, providing instant alerts when frequent mentions or emotional fluctuations occur.
Competitive Intelligence & Real-time Trend Tracking
Not only monitors your own brand keywords, but also extends to competitor names and industry terms to understand competitor dynamics and industry trends.
AI Sentiment Analysis for Optimized Interaction
Combined with AI sentiment analysis, it can determine whether discussions around keywords are positive, negative, or neutral, helping brands adjust communication tone and content strategy.
Full Platform Coverage Monitoring
Complete coverage of major social media platforms, never miss any voice
Success Stories
Social listening success stories
Tech Company A
Through real-time keyword monitoring, quickly detected negative sentiment and responded immediately, effectively controlling brand crisis spread
E-commerce Brand B
Monitored competitor account dynamics and user feedback, timely understood market trends and user needs, adjusted product strategy achieving 30% sales growth
Fashion Brand C
Real-time tracking of KOL post performance and user engagement, precisely identified high-value collaboration opportunities, optimized KOL strategy to improve marketing ROI
Frequently Asked Questions
Common questions about sentiment monitoring features
Do I need authorization from the KOL?
No. The system monitors public KOL posts and comments automatically, no authorization from the KOL is required.
What types of keywords can be monitored?
Supports brand names, product names, competitor keywords, industry terms, crisis keywords, and more with customizable settings
What data can I track from competitors?
You can track competitor posts, publish times, engagement metrics (likes/comments), comment content, and sentiment insights to understand their strategy.
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