Social
Listening
KOL/Competitors/Keyword monitoring, proactive sentiment management, interact with users like native platforms
Three Core Features
Comprehensive monitoring to master market dynamics
KOL Monitoring
Track KOL posts in real time and maximize every interaction’s value.
Competitor Monitoring
Keep an eye on competitors and spot new content and business opportunities.
Keyword Monitoring
Track any keyword across the entire web to catch trends and manage risks.
Core Monitoring Capabilities
Comprehensive coverage, never miss important information
KOL Monitoring
Track KOL posts and comments in real time, centralize engagement, and maximize collaboration value.
Competitor Monitoring
Monitor competitor content and engagement, uncover market insights, and capture traffic opportunities.
Keyword Monitoring
Track any keyword across the web to capture content trends, sentiment, and early signals
Full Platform Coverage Monitoring
Complete coverage of major social media platforms, never miss any voice
Success Stories
See how other brands achieve success through sentiment monitoring
FMCG Brand A
Through keyword monitoring and sentiment analysis, quickly identify user feedback trends and optimize product and service strategies
Tech Company B
By monitoring competitor, discovered competitors' product launch plans in advance and adjusted own strategy for market advantage
Restaurant Chain C
Adjusted customer service scripts and marketing content based on AI sentiment analysis, significantly improving user experience
Frequently Asked Questions
Common questions about sentiment monitoring features
Do I need authorization from the KOL?
No. The system monitors public KOL posts and comments automatically, no authorization from the KOL is required.
What types of keywords can be monitored?
Supports brand names, product names, competitor keywords, industry terms, crisis keywords, and more with customizable settings
What data can I track from competitors?
You can track competitor posts, publish times, engagement metrics (likes/comments), comment content, and sentiment insights to understand their strategy.
Start Smart Sentiment Monitoring
7-day free trial, experience professional-grade sentiment monitoring features