Member Management

Introduction: In member management, you can add members, set different roles and identities for different members, and manage them accordingly.

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1. Add a member: Enter the email address of the member who has already registered or who needs to register for SocialEcho, and select the role to invite the member to join. After the member receives the corresponding email confirmation, they will join the team.

Note: Member roles may be readjusted later.

2. Member Name: A user-defined name for the member (Administrators can make changes by clicking ‘Edit’) and the account's registered email address;

3. Status: The state of a member.

(1) Pending confirmation: An invitation email has been sent and is awaiting confirmation from the corresponding member that they have been invited to join the team;

(2) Normal: The team has been joined and the team package is normal;

(3) Freeze: The member has joined the team, but because the team package expires and the number of members exceeds the maximum number of members in the package, the member is frozen in the corresponding team and cannot perform any operations in the team;

4. Roles: Assign roles to members; different roles have different permissions.

(1) Administrator: Has all permissions and can manage team settings and members;

(2) Operations Manager: Manages accounts and content, and can review published content;

(3) Content Operation: Responsible for content creation and publishing, and can view data reports;

(4) Read-only members: can only view data, and have no editing permissions;

5. Joining Time: The time when a member joined the current team;

6. Operation:

(1) Modify Role: Modify the current member's role in the team;

(2) Resend email: Send the invitation email again to members who have not clicked to confirm the invitation;

(3) Remove: Remove the corresponding member from the current team;