Description: Unified management of private messages received by authorized accounts and the ability to reply to them.
1. Filtering Display: You can filter the content of private messages from a single platform or a specified social media account (you can receive private messages from January 1, 2025 onwards).
Supported platforms: TikTok, Instagram, Facebook, Reddit;
Note: TikTok's private messaging feature is only available for business accounts. Accounts in the United States, the United Kingdom, Switzerland, and the European Economic Area cannot use it due to official policies.
Frequency of private message updates on different social media platforms:
|
platform |
Private message update frequency |
|
|
Facebook Page |
Added real-time private messages |
Historical private messages last approximately 24 hours |
|
Instagram Business |
Added real-time private messages |
|
|
TikTok |
Added real-time private messages |
|
|
|
New private messages added 6 hours ago |
|
2. Search Contacts: Search for contacts you've previously interacted with by username; fuzzy search is supported.
3. Filter contacts: Filter contacts by selecting time, emotion tags, and intention tags;
4. Message Status:
(1) No reply: Private messages that have not been replied to;
(2) Unresolved: A private message from the other party that has been sent again after a reply has been given;
(3) All: All private messages received;
5. Emoticons: SocialEcho uses built-in emoticons and does not support custom emoticons;
6. File Upload: Only for image uploads;
7. Script Library: Preset and edit frequently used scripts for quick responses during communication;
8. AI Assistant: Randomly selects a response from the script library;
9. One-click text editing: Edit the input text content;
Notice:
|
platform |
Reply character limit |
|
TikTok |
No restrictions yet |
|
Instagram Business |
1000 characters |
|
Facebook Page |
No restrictions yet |
|
|
No restrictions yet |
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