Description: Unified management of posts and comments from authorized accounts, with support for exporting comments.
1. Filtering Display: You can filter the content of historical comments by a single platform or a specified social media account (comments from January 1, 2025 onwards can be received).
Supported platforms: TikTok, Twitter, Instagram, Threads, LinkedIn, Facebook, YouTube, Reddit;
2. Update Now: Clicking "Update Now" will speed up the update process. The real-time update frequency varies across different social media platforms.
|
platform |
Comment update frequency |
|
|
Facebook Page |
New comments added in real time |
Historical commentary (approximately 24 hours) |
|
Instagram Business |
New comments added in real time |
|
|
TikTok |
New comments added in real time |
|
|
Youtube |
New comments added 8 hours ago |
|
|
X (Twitter) |
New comments added 8 hours ago |
|
|
|
New comments added 8 hours ago |
|
|
|
New comments added 8 hours ago |
|
|
Threads |
New comments added 8 hours ago |
|
The automatic update frequency usually follows the post's publication time.
|
Posting time |
Automatic update frequency |
|
Less than 1 day |
4 hours |
|
Within 1 to 3 days |
8 hours |
|
Within 3 to 7 days |
12 hours |
|
More than 7 days |
24 hours |
3. Export Comments: Export all comments under the selected message status for easy data analysis.
4. Search Contacts: Search for previously contacted contacts by username, with fuzzy search supported;
5. Filter contacts: Filter contacts by selecting time, emotion tags, and intention tags;
6. Message Status:
(1) No reply: Comment messages that have not been replied to;
(2) Replied: Comment messages that have already been replied to;
(3) All: All received comments;
7. Emoticons: SocialEcho uses built-in emoticons; custom emoticons are not supported.
8. Script Library: Preset and edit frequently used scripts for quick responses during communication;
9. AI Assistant: Randomly selects a response from the script library;
10. One-click polishing: Polishes the input text content;
Notice:
|
platform |
Word count limit |
|
Facebook Page |
8000 characters |
|
TikTok |
150 characters, contact information cannot be sent. |
|
X |
Standard: 280 characters |
|
Instagram Business |
2200 characters |
|
Threads |
397 characters |
|
|
No restrictions yet |
|
Youtube |
No restrictions yet |
|
|
10,000 characters |
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