{"data":{"id":"924534","string_id":"yfNP7QQ9","status":"1","parent_id":"924522","slug":"PvUQwG8s","order":"0","name":"automation","type":"1","cover":"","cover_alt":"","desc":"","website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","author":"","published_time":"1787135161","add_time":"1787135161","update_time":"1787916554","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","tags":[],"parent_name":"Software Functions","parent_type":"1","parent_slug":"bDsMVS46","child":[{"id":"929100","string_id":"qiLiIFof","status":"1","parent_id":"924534","slug":"qiLiIFof","order":"7","name":"Introduction to Automation Functions","type":"2","cover":"","cover_alt":"","desc":"","website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1787915826","add_time":"1787915826","update_time":"1788245233","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"929100\", \"924534\", \"924522\"]","content":{"content_id":"929100","content":"

Overview:<\/span><\/strong> The \u3010Automation\u3011 section consists of three pages: \u3010Management\u3011, \u3010Statistics\u3011, and \u3010AI Leads\u3011. On the Management page, you can create and control automated processes; on the Statistics page, you can check the actual operation of the processes; and on the AI Leads page, you can view, filter, and export identified potential leads.<\/span><\/strong><\/p>\n

\n
I. Management<\/span> : Creating and Controlling Processes<\/span><\/strong><\/span><\/h3>\n
<\/p>\n
\u3010Management\u3011is the main control panel for automation. The left side of the page is used to filter by automation type and start\/stop status, the top is used to filter by platform, search for process names, or create new processes, and the right side displays process descriptions, running status, and operation buttons.<\/span><\/p>\n
<\/p>\n
<\/p>\n
1. Automated processes<\/span><\/h4>\n
After clicking \"Create Automation\", you can select the following process types according to your business objectives.<\/span><\/p>\n
<\/p>\n
\n\n\n\n\n\n\n\n\n
\n
type<\/span><\/strong><\/span><\/p>\n<\/td>\n
\n
Main uses<\/span><\/strong><\/span><\/p>\n<\/td>\n
\n
Applicable social media platforms<\/span><\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n
\n
AI rewriting and synchronization<\/span><\/p>\n<\/td>\n
\n
Track source content, rewrite it according to configuration, and synchronize it to the target account. Cross-platform rewriting is supported.<\/span><\/p>\n<\/td>\n
\n
X(Twitter), Facebook, Instagram, Threads, Telegram, Tiktok<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
AI Comment Assistant<\/span><\/p>\n<\/td>\n
\n
Process comments received by authorized accounts and generate or select replies according to rules.<\/span><\/p>\n<\/td>\n
\n
Tiktok, YouTube, Facebook, Instagram, LinkedIn, X (Twitter), Threads<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
AI Private Message Assistant<\/span><\/p>\n<\/td>\n
\n
Process private messages received by authorized accounts and provide consistent and uniform responses.<\/span><\/p>\n<\/td>\n
\n
TikTok, Facebook, Instagram<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
AI Post Management Assistant<\/span><\/p>\n<\/td>\n
\n
Perform configured interactive actions on target posts based on keywords and frequency.<\/span><\/p>\n<\/td>\n
\n
X (Twitter)<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
AI Post Marketing Assistant<\/span><\/p>\n<\/td>\n
\n
Monitor comments on designated posts and respond to potential customers.<\/span><\/p>\n<\/td>\n
\n
Tiktok, YouTube, Facebook, Instagram<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
AI Clue-Gathering Assistant<\/span><\/p>\n<\/td>\n
\n
Analyze comments and private messages received by authorized accounts, monitor comments on designated posts, score them, and generate manageable potential leads.<\/span><\/p>\n<\/td>\n
\n
TikTok, YouTube, Facebook, Instagram, LinkedIn, X (Twitter), Threads<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
<\/p>\n
<\/p>\n
2. Function buttons<\/span><\/h4>\n
<\/p>\n
<\/p>\n
(1) Social Media Platforms\/Accounts:<\/span><\/strong> Click on Social Media Platforms\/Accounts to view the automated processes related to the current platform or account;<\/span><\/p>\n
(2)<\/span><\/strong> Search by process name:<\/span><\/strong> Search for created automated processes by process name;<\/span><\/p>\n
(3) Create Automation:<\/span><\/strong> Click to enter and select to create different automation processes;<\/span><\/p>\n
(4) Automation type:<\/span><\/strong> View the six types of processes and their quantities. The quantity is the number of processes within the current filter range;<\/span><\/p>\n
(5) Status:<\/span><\/strong> You can switch between all, enabled or disabled status, and view the automated process under the current status;<\/span><\/p>\n
(6) Rename:<\/span><\/strong> Customize the name of the automated process to make it easier to identify the created automated process;<\/span><\/p>\n
(7) Run immediately:<\/span><\/strong> Run the automated process once immediately;<\/span><\/p>\n
(8) Automation process switch:<\/span><\/strong> Select whether to enable the current automation process;<\/span><\/p>\n
(9) More:<\/span><\/strong><\/p>\n
\u2460 Edit:<\/span><\/strong> View or modify the settings of the automated process;<\/span><\/p>\n
\u2461 Operation Log:<\/span><\/strong> View the operation records of the corresponding automated process;<\/span><\/p>\n
\u2462Delete:<\/span><\/strong> Delete this automated process;<\/span><\/p>\n
\u2463 Copy:<\/span><\/strong> Copy the created automated workflow. After copying, you can use it after making minor edits, reducing repetitive setup steps (<\/span> the copy function is only available for the [AI Rewrite and Synchronize] workflow<\/span> ).<\/span><\/p>\n
<\/p>\n
<\/p>\n
II. Statistics: Automated Process Operation Status<\/span><\/h3>\n
<\/p>\n
The statistics show<\/span> the status of automated operations, which are divided into total number of runs, monthly runs, and daily runs. The statistics also display the number of times each automation is enabled and the number of runs for each of the six automation types.<\/span><\/p>\n
(1) Total number of runs:<\/span><\/strong> The total number of times the team has recorded automated runs in the past;<\/span><\/p>\n
(2) Monthly Operations:<\/span><\/strong> The number of operations from the 1st of each month to the current date;<\/span><\/p>\n
(3) Daily Operations:<\/span><\/strong> The number of operations within the current calendar day;<\/span><\/p>\n
(4) Activation status:<\/span><\/strong> The activation status of processes under this type. You can directly view the number of processes that are currently enabled\/disabled;<\/span><\/p>\n
<\/p>\n
<\/p>\n
III. AI Clues: Viewing, filtering, and exporting potential clues<\/span><\/h3>\n
<\/p>\n
This section centrally displays candidate leads identified by the AI Lead Gathering Assistant from comments on authorized accounts, private messages from authorized accounts, or comments from other accounts. Each record displays the source, analysis results, AI hints, AI score, and entry status; the left-hand filter and top search are used to narrow down the search.<\/span><\/p>\n
<\/p>\n
<\/p>\n
Filtering and Field Descriptions<\/span><\/h4>\n\n\n\n\n\n\n\n\n\n\n\n
\n
Region\/Field<\/span><\/strong><\/span><\/p>\n<\/td>\n
\n
use<\/span><\/strong><\/span><\/p>\n<\/td>\n
\n
Key points of operation<\/span><\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n
\n
platform<\/span><\/p>\n<\/td>\n
\n
Only look at clues from designated social media platforms.<\/span><\/p>\n<\/td>\n
\n
First select the platform, then add filtering based on time and source.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
Search content or account<\/span><\/p>\n<\/td>\n
\n
Records based on original content or account location.<\/span><\/p>\n<\/td>\n
\n
Use usernames, account identifiers, or key search terms.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
Inbound status<\/span><\/p>\n<\/td>\n
\n
Distinguish between all, already in stock, and not yet in stock.<\/span><\/p>\n<\/td>\n
\n
For daily follow-up, prioritize checking items not yet entered into the inventory; for post-mortem analysis, check items already entered into the inventory.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
time<\/span><\/p>\n<\/td>\n
\n
All time or approximately 7\/30\/90\/180 days.<\/span><\/p>\n<\/td>\n
\n
Weekly inspections are recommended for the past 7 days, and monthly reviews are recommended for the past 30 days.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
source<\/span><\/p>\n<\/td>\n
\n
Authorized account comments, authorized account private messages, or comments from other accounts.<\/span><\/p>\n<\/td>\n
\n
Evaluate lead quality based on the customer acquisition channel.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
AI suggestion words<\/span><\/p>\n<\/td>\n
\n
This displays the target description on which this judgment is based.<\/span><\/p>\n<\/td>\n
\n
The more specific the prompts, the easier it is for the scoring to align with the business intent.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
AI rating<\/span><\/p>\n<\/td>\n
\n
AI scores the degree of matching between the content and the prompt words.<\/span><\/p>\n<\/td>\n
\n
The rating is a screening signal and does not equate to customer agreement or genuine purchase intention.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
Download all<\/span><\/p>\n<\/td>\n
\n
Export the currently downloadable range of clues.<\/span><\/p>\n<\/td>\n
\n
Before downloading, confirm the platform, time, source, and storage status.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
<\/p>\n<\/div>\n<\/div>","pure_content":"Overview: The \u3010Automation\u3011 section consists of three pages: \u3010Management\u3011, \u3010Statistics\u3011, and \u3010AI Leads\u3011. On the Management page, you can create and control automated processes; on the Statistics page, you can check the actual operation of the processes; and on the AI Leads page, you can view, filter, and export identified potential leads.\n\nI. Management : Creating and Controlling Processes\n\n\u3010Management\u3011is the main control panel for automation. The left side of the page is used to filter by automation type and start\/stop status, the top is used to filter by platform, search for process names, or create new processes, and the right side displays process descriptions, running status, and operation buttons.\n\u00a0\n\n1. Automated processes\nAfter clicking \"Create Automation\", you can select the following process types according to your business objectives.\n\n\n\n\n type\n Main uses\n Applicable social media platforms\n\n\n AI rewriting and synchronization\n Track source content, rewrite it according to configuration, and synchronize it to the target account. Cross-platform rewriting is supported.\n X(Twitter), Facebook, Instagram, Threads, Telegram, Tiktok\n\n\n AI Comment Assistant\n Process comments received by authorized accounts and generate or select replies according to rules.\n Tiktok, YouTube, Facebook, Instagram, LinkedIn, X (Twitter), Threads\n\n\n AI Private Message Assistant\n Process private messages received by authorized accounts and provide consistent and uniform responses.\n TikTok, Facebook, Instagram\n\n\n AI Post Management Assistant\n Perform configured interactive actions on target posts based on keywords and frequency.\n X (Twitter)\n\n\n AI Post Marketing Assistant\n Monitor comments on designated posts and respond to potential customers.\n Tiktok, YouTube, Facebook, Instagram\n\n\n AI Clue-Gathering Assistant\n Analyze comments and private messages received by authorized accounts, monitor comments on designated posts, score them, and generate manageable potential leads.\n TikTok, YouTube, Facebook, Instagram, LinkedIn, X (Twitter), Threads\n\n\n\n\u00a0\n\n2. Function buttons\n\n\n(1) Social Media Platforms\/Accounts: Click on Social Media Platforms\/Accounts to view the automated processes related to the current platform or account;\n(2) Search by process name: Search for created automated processes by process name;\n(3) Create Automation: Click to enter and select to create different automation processes;\n(4) Automation type: View the six types of processes and their quantities. The quantity is the number of processes within the current filter range;\n(5) Status: You can switch between all, enabled or disabled status, and view the automated process under the current status;\n(6) Rename: Customize the name of the automated process to make it easier to identify the created automated process;\n(7) Run immediately: Run the automated process once immediately;\n(8) Automation process switch: Select whether to enable the current automation process;\n(9) More:\n\u2460 Edit: View or modify the settings of the automated process;\n\u2461 Operation Log: View the operation records of the corresponding automated process;\n\u2462Delete: Delete this automated process;\n\u2463 Copy: Copy the created automated workflow. After copying, you can use it after making minor edits, reducing repetitive setup steps ( the copy function is only available for the [AI Rewrite and Synchronize] workflow ).\n\u00a0\n\nII. Statistics: Automated Process Operation Status\n\nThe statistics show the status of automated operations, which are divided into total number of runs, monthly runs, and daily runs. The statistics also display the number of times each automation is enabled and the number of runs for each of the six automation types.\n(1) Total number of runs: The total number of times the team has recorded automated runs in the past;\n(2) Monthly Operations: The number of operations from the 1st of each month to the current date;\n(3) Daily Operations: The number of operations within the current calendar day;\n(4) Activation status: The activation status of processes under this type. You can directly view the number of processes that are currently enabled\/disabled;\n\u00a0\n\nIII. AI Clues: Viewing, filtering, and exporting potential clues\n\nThis section centrally displays candidate leads identified by the AI Lead Gathering Assistant from comments on authorized accounts, private messages from authorized accounts, or comments from other accounts. Each record displays the source, analysis results, AI hints, AI score, and entry status; the left-hand filter and top search are used to narrow down the search.\n\u00a0\n\nFiltering and Field Descriptions\n\n\n\n Region\/Field\n use\n Key points of operation\n\n\n platform\n Only look at clues from designated social media platforms.\n First select the platform, then add filtering based on time and source.\n\n\n Search content or account\n Records based on original content or account location.\n Use usernames, account identifiers, or key search terms.\n\n\n Inbound status\n Distinguish between all, already in stock, and not yet in stock.\n For daily follow-up, prioritize checking items not yet entered into the inventory; for post-mortem analysis, check items already entered into the inventory.\n\n\n time\n All time or approximately 7\/30\/90\/180 days.\n Weekly inspections are recommended for the past 7 days, and monthly reviews are recommended for the past 30 days.\n\n\n source\n Authorized account comments, authorized account private messages, or comments from other accounts.\n Evaluate lead quality based on the customer acquisition channel.\n\n\n AI suggestion words\n This displays the target description on which this judgment is based.\n The more specific the prompts, the easier it is for the scoring to align with the business intent.\n\n\n AI rating\n AI scores the degree of matching between the content and the prompt words.\n The rating is a screening signal and does not equate to customer agreement or genuine purchase intention.\n\n\n Download all\n Export the currently downloadable range of clues.\n Before downloading, confirm the platform, time, source, and storage status.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1787915828","update_time":"1787916554"},"pure_content":"Overview: The \u3010Automation\u3011 section consists of three pages: \u3010Management\u3011, \u3010Statistics\u3011, and \u3010AI Leads\u3011. On the Management page, you can create and control automated processes; on the Statistics page"},{"id":"930175","string_id":"IXLlWBLf","status":"1","parent_id":"924534","slug":"IXLlWBLf","order":"5","name":"AI Comment Assistant","type":"2","cover":"","cover_alt":"","desc":"","website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1788170439","add_time":"1788170439","update_time":"1788245233","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"930175\", \"924534\", \"924522\"]","content":{"content_id":"930175","content":"
\n
\n
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Description:<\/span><\/strong> This feature monitors new comments under posts from authorized accounts, determining triggers based on time, platform, sentiment, intent, and keywords.<\/span><\/strong> It automatically replies to matching comments,<\/span><\/strong> improving engagement and conversion rates. This function is available in the [Interaction] - [Comments] section<\/span> .<\/span><\/strong><\/p>\n
\n
I. AI Comment Assistant<\/span><\/h3>\n
<\/p>\n
Main purpose:<\/span><\/strong> To automatically reply to comments from authorized social media accounts;<\/span><\/p>\n
Supported platforms:<\/span><\/strong> TikTok, YouTube, Facebook, Instagram, LinkedIn, X (Twitter), Threads;<\/span><\/p>\n
Applicable scenarios:<\/span><\/strong> Automatically filter and reply to user comments on multiple social media platforms or multiple social media accounts to achieve efficient interaction. At the same time, comments can be tagged with different tags to accurately find target customers and improve conversion rates.<\/span><\/p>\n
<\/p>\n
<\/p>\n
II. Function Introduction<\/span><\/h3>\n
<\/p>\n
1. Rename:<\/span><\/strong> Give the automated process a custom name;<\/span><\/p>\n
2. Monitoring conditions:<\/span><\/strong><\/p>\n
(1) Time limit:<\/span><\/strong> Restrict replies to comments within a specified number of days, and monitor back a specified number of days from the current time;<\/span><\/p>\n
(2) Monitoring Platform:<\/span><\/strong> Select the social media platform or designated social media account that AI needs to monitor and respond to;<\/span><\/p>\n
(3) Triggering conditions:<\/span><\/strong> Set the conditions for triggering AI automatic reply. Under the same type of tag\/keyword, it is sufficient to meet any one tag\/keyword. Under different types of conditions\/keywords, they must be met simultaneously.<\/span><\/p>\n
3. Reply content:<\/span><\/strong><\/p>\n
(1) AI reply:<\/span><\/strong> The reply content is generated automatically by AI. Contact information can be set, and the reply can be translated according to the language of the user's comment;<\/span><\/p>\n
<\/p>\n
(2) Script library:<\/span><\/strong> Respond based on the content of the created script library;<\/span><\/p>\n
4. Matching Mode:<\/span><\/strong><\/p>\n
(1) Random matching:<\/span><\/strong> Randomly send the selected script content;<\/span><\/p>\n
(2) AI matching:<\/span><\/strong> AI selects the most appropriate response from the script library based on the content of the comment;<\/span><\/p>\n
5. More settings:<\/span><\/strong><\/p>\n
(1) Automatic translation:<\/span><\/strong> Select the language of the reply, and translate and reply accordingly;<\/span><\/p>\n
(2) Matching preferences:<\/span><\/strong> When the AI is matching dialogue, tell the AI additional preferences;<\/span><\/p>\n
(3) Script library:<\/span><\/strong> Select or edit scripts for replying;<\/span><\/p>\n
6. Rule flow:<\/span><\/strong> Current settings and explanation of the automated process;<\/span><\/p>\n
7. Reply Test:<\/span><\/strong> Simulate comment messages to test the content of the automatic reply. The settings of the automation process can be readjusted based on the reply content.<\/span><\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
III.<\/span> Applicable Scenarios<\/span><\/span><\/h3>\n\n\n\n\n\n\n
\n
Scene<\/span><\/strong><\/p>\n<\/td>\n
\n
Recommended starting configuration<\/span><\/strong><\/p>\n<\/td>\n
\n
Key points before launch<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n
\n
Product Inquiry<\/span><\/p>\n<\/td>\n
\n
Inquiry + High Intent\/Inquiry + Specific Product Keywords + Sales Script Library<\/span><\/p>\n<\/td>\n
\n
The reply provides accurate information.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
Activity Interaction<\/span><\/p>\n<\/td>\n
\n
Positive\/Neutral + Activity Keywords + Random Matching<\/span><\/p>\n<\/td>\n
\n
Prepare multiple equivalent statements to avoid overwhelming your screen.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
Multilingual comments<\/span><\/p>\n<\/td>\n
\n
Limited platform + AI response\/script library + automatic translation<\/span><\/p>\n<\/td>\n
\n
Test proper nouns, links, and tone.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
<\/p>\n
<\/h3>\n
IV.<\/span> Common Questions<\/span><\/span><\/h3>\n
Why are there no automatic replies to comments?<\/span><\/h4>\n
answer:<\/span><\/p>\n
\u2460 It is necessary to confirm whether the automated process has selected tags and set keywords. Automatic reply will only be triggered if the conversation meets the set conditions at the same time.<\/span><\/p>\n
<\/p>\n
<\/p>\n
\u2461 After selecting the tags, you need to verify whether the AI tag function is enabled. Enable it in \u3010Management\u3011-\u3010Team Information\u3011-\u3010Comment Settings\u3011-\u3010AI Tags\u3011.

<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","pure_content":"Description: This feature monitors new comments under posts from authorized accounts, determining triggers based on time, platform, sentiment, intent, and keywords. It automatically replies to matching comments, improving engagement and conversion rates. This function is available in the [Interaction] - [Comments] section .\n\nI. AI Comment Assistant\n\nMain purpose: To automatically reply to comments from authorized social media accounts;\nSupported platforms: TikTok, YouTube, Facebook, Instagram, LinkedIn, X (Twitter), Threads;\nApplicable scenarios: Automatically filter and reply to user comments on multiple social media platforms or multiple social media accounts to achieve efficient interaction. At the same time, comments can be tagged with different tags to accurately find target customers and improve conversion rates.\n\u00a0\n\nII. Function Introduction\n\n1. Rename: Give the automated process a custom name;\n2. Monitoring conditions:\n(1) Time limit: Restrict replies to comments within a specified number of days, and monitor back a specified number of days from the current time;\n(2) Monitoring Platform: Select the social media platform or designated social media account that AI needs to monitor and respond to;\n(3) Triggering conditions: Set the conditions for triggering AI automatic reply. Under the same type of tag\/keyword, it is sufficient to meet any one tag\/keyword. Under different types of conditions\/keywords, they must be met simultaneously.\n3. Reply content:\n(1) AI reply: The reply content is generated automatically by AI. Contact information can be set, and the reply can be translated according to the language of the user's comment;\n\n(2) Script library: Respond based on the content of the created script library;\n4. Matching Mode:\n(1) Random matching: Randomly send the selected script content;\n(2) AI matching: AI selects the most appropriate response from the script library based on the content of the comment;\n5. More settings:\n(1) Automatic translation: Select the language of the reply, and translate and reply accordingly;\n(2) Matching preferences: When the AI is matching dialogue, tell the AI additional preferences;\n(3) Script library: Select or edit scripts for replying;\n6. Rule flow: Current settings and explanation of the automated process;\n7. Reply Test: Simulate comment messages to test the content of the automatic reply. The settings of the automation process can be readjusted based on the reply content.\n\n\u00a0\n\nIII. Applicable Scenarios\n\n\n\n Scene\n Recommended starting configuration\n Key points before launch\n\n\n Product Inquiry\n Inquiry + High Intent\/Inquiry + Specific Product Keywords + Sales Script Library\n The reply provides accurate information.\n\n\n Activity Interaction\n Positive\/Neutral + Activity Keywords + Random Matching\n Prepare multiple equivalent statements to avoid overwhelming your screen.\n\n\n Multilingual comments\n Limited platform + AI response\/script library + automatic translation\n Test proper nouns, links, and tone.\n\n\n\n\n\u00a0\nIV. Common Questions\nWhy are there no automatic replies to comments?\nanswer:\n\u2460 It is necessary to confirm whether the automated process has selected tags and set keywords. Automatic reply will only be triggered if the conversation meets the set conditions at the same time.\n\n\n\u2461 After selecting the tags, you need to verify whether the AI tag function is enabled. Enable it in \u3010Management\u3011-\u3010Team Information\u3011-\u3010Comment Settings\u3011-\u3010AI Tags\u3011.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1788170442","update_time":"1788172991"},"pure_content":"Description: This feature monitors new comments under posts from authorized accounts, determining triggers based on time, platform, sentiment, intent, and keywords. It automatically replies to mat"},{"id":"930597","string_id":"5DlPqDBW","status":"1","parent_id":"924534","slug":"5DlPqDBW","order":"4","name":"Al DM Agent","type":"2","cover":"","cover_alt":"","desc":"","website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1788245132","add_time":"1788245132","update_time":"1788248295","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"930597\", \"924534\", \"924522\"]","content":{"content_id":"930597","content":"
\n
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\n
\n
Description:<\/span><\/strong> Monitors new private messages received by authorized accounts and triggers automatic replies based on time, platform, sentiment, intent, and keywords. Scripts can be matched from the team's script library.<\/span><\/strong> This feature is available in the [Interaction] - [Private Messages] section<\/span><\/strong><\/span> .<\/span><\/strong><\/p>\n
\n
I. Al DM Agent<\/span><\/h3>\n
<\/p>\n
Main purpose:<\/span><\/strong> To automatically reply to private messages received by authorized social media accounts;<\/span><\/p>\n
Supported platforms:<\/span><\/strong> TikTok, Facebook, Instagram;<\/span><\/p>\n
Applicable scenarios:<\/span><\/strong> monitoring private messages, enabling automatic response and reply, and reducing the need for repetitive manual replies;<\/span><\/p>\n
Note: TikTok's private messaging feature is only available for business accounts. Accounts in the United States, the United Kingdom, Switzerland, and the European Economic Area cannot use it due to official policies.<\/span><\/strong><\/span><\/p>\n
<\/p>\n
<\/p>\n
II. Function Introduction<\/span><\/h3>\n
<\/p>\n
1. Rename:<\/span><\/strong> Give the automated process a custom name;<\/span><\/p>\n
2. Monitoring conditions:<\/span><\/strong><\/p>\n
(1) Time limit:<\/span><\/strong> Restricts the reply to private messages within a specified number of days;<\/span><\/p>\n
(2) Monitoring Platform:<\/span><\/strong> Select the social media platform or designated social media account that AI needs to monitor and respond to;<\/span><\/p>\n
(3) Triggering conditions:<\/span><\/strong> Set the conditions for triggering AI automatic reply. Under the same type of tag\/keyword, it is sufficient to meet any one tag\/keyword. Under different types of conditions\/keywords, they must be met simultaneously.<\/span><\/p>\n
3. Reply content:<\/span><\/strong><\/p>\n
(1) AI reply:<\/span><\/strong> The reply content is generated by AI, and the contact information can be set. The reply is translated according to the language of the user's private message;<\/span><\/p>\n
<\/p>\n
(2) Script library:<\/span><\/strong> Respond based on the content of the created script library;<\/span><\/p>\n
4. Matching method:<\/span><\/strong><\/p>\n
(1) Random matching:<\/span><\/strong> Randomly send the selected script content;<\/span><\/p>\n
(2) AI matching:<\/span><\/strong> AI selects the most appropriate response from the script library based on the content of the private message;<\/span><\/p>\n
5. More settings:<\/span><\/strong><\/p>\n
(1) Automatic translation:<\/span><\/strong> Select the language of the reply, and translate and reply accordingly;<\/span><\/p>\n
(2) Matching preferences:<\/span><\/strong> When the AI is matching dialogue, tell the AI additional preferences;<\/span><\/p>\n
(3) Script library:<\/span><\/strong> Select or edit scripts for replying;<\/span><\/p>\n
6. Rule flow:<\/span><\/strong> Current settings and explanation of the automated process;<\/span><\/p>\n
7. Reply Test:<\/span><\/strong> Simulate private message messages to test the content of the automatic response. The settings of the automation process can be readjusted based on the response content.<\/span><\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
III. Frequently Asked Questions<\/span><\/h3>\n
Why is there no automatic reply to private messages?<\/span><\/h4>\n
answer:<\/span><\/p>\n
\u2460 It is necessary to confirm whether the automated process has selected tags and set keywords. Automatic reply will only be triggered if the conversation meets the set conditions at the same time.<\/span><\/p>\n
<\/p>\n
\u2461 After selecting the tags, you need to verify whether the AI tag function is enabled. Enable it in \u3010Management\u3011-\u3010Team Information\u3011-\u3010Private Message Settings\u3011-\u3010AI Tags\u3011.

<\/span><\/p>\n
<\/p>\n
<\/p>\n
Why can't I find the corresponding account after authorizing the TikTok account?<\/span><\/h4>\n
A: It is necessary to check whether the authorized TikTok account is a business account. Only TikTok business accounts support sending and receiving private messages, and due to official TikTok policies, accounts in the United States, the United Kingdom, Switzerland, and the European Economic Area cannot currently be authorized to use private messages.<\/span><\/p>\n<\/div>\n
<\/p>\n<\/div>\n
<\/p>\n<\/div>\n<\/div>\n<\/div>","pure_content":"Description: Monitors new private messages received by authorized accounts and triggers automatic replies based on time, platform, sentiment, intent, and keywords. Scripts can be matched from the team's script library. This feature is available in the [Interaction] - [Private Messages] section .\n\nI. Al DM Agent\n\nMain purpose: To automatically reply to private messages received by authorized social media accounts;\nSupported platforms: TikTok, Facebook, Instagram;\nApplicable scenarios: monitoring private messages, enabling automatic response and reply, and reducing the need for repetitive manual replies;\nNote: TikTok's private messaging feature is only available for business accounts. Accounts in the United States, the United Kingdom, Switzerland, and the European Economic Area cannot use it due to official policies.\n\u00a0\n\nII. Function Introduction\n\n1. Rename: Give the automated process a custom name;\n2. Monitoring conditions:\n(1) Time limit: Restricts the reply to private messages within a specified number of days;\n(2) Monitoring Platform: Select the social media platform or designated social media account that AI needs to monitor and respond to;\n(3) Triggering conditions: Set the conditions for triggering AI automatic reply. Under the same type of tag\/keyword, it is sufficient to meet any one tag\/keyword. Under different types of conditions\/keywords, they must be met simultaneously.\n3. Reply content:\n(1) AI reply: The reply content is generated by AI, and the contact information can be set. The reply is translated according to the language of the user's private message;\n\n(2) Script library: Respond based on the content of the created script library;\n4. Matching method:\n(1) Random matching: Randomly send the selected script content;\n(2) AI matching: AI selects the most appropriate response from the script library based on the content of the private message;\n5. More settings:\n(1) Automatic translation: Select the language of the reply, and translate and reply accordingly;\n(2) Matching preferences: When the AI is matching dialogue, tell the AI additional preferences;\n(3) Script library: Select or edit scripts for replying;\n6. Rule flow: Current settings and explanation of the automated process;\n7. Reply Test: Simulate private message messages to test the content of the automatic response. The settings of the automation process can be readjusted based on the response content.\n\n\u00a0\n\nIII. Frequently Asked Questions\nWhy is there no automatic reply to private messages?\nanswer:\n\u2460 It is necessary to confirm whether the automated process has selected tags and set keywords. Automatic reply will only be triggered if the conversation meets the set conditions at the same time.\n\n\u2461 After selecting the tags, you need to verify whether the AI tag function is enabled. Enable it in \u3010Management\u3011-\u3010Team Information\u3011-\u3010Private Message Settings\u3011-\u3010AI Tags\u3011.\n\u00a0\n\nWhy can't I find the corresponding account after authorizing the TikTok account?\nA: It is necessary to check whether the authorized TikTok account is a business account. Only TikTok business accounts support sending and receiving private messages, and due to official TikTok policies, accounts in the United States, the United Kingdom, Switzerland, and the European Economic Area cannot currently be authorized to use private messages.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1788245134","update_time":"1788248294"},"pure_content":"Description: Monitors new private messages received by authorized accounts and triggers automatic replies based on time, platform, sentiment, intent, and keywords. Scripts can be matched from the"}],"content":{"icon":"","desc":"","content_id":"924534","add_time":"1787135161","update_time":"0","content":"","is_traffic_less":"0","file_type":""},"hot_list":[],"user_read_num":"0","is_auth":"0"},"msg":"Success","code":200}