Social Channels

Overview: This feature allows you to add and manage your own social media accounts, as well as competitor accounts, for future posting, interaction, monitoring, and data analysis.

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I. My Channels

① Add Channel: Authorize the addition of a social media account. Authorizing the same social media account repeatedly will refresh the social media account status;

② Platform Categories: Select to view authorized accounts on the platform and manage them accordingly;

③ Search accounts: Search by account or nickname, case-insensitive, and supports fuzzy search;

 

Tag

Tag the added social media accounts for easy identification and grouping; multiple different tags can be added to the same social media account.

 

Multiple choice

Click the checkmark in the upper left corner of any social media account to enter multi-select mode. In multi-select mode, you can perform batch tagging operations on multiple social media accounts.

 

Batch Tags

① Add tags: Add the required tags to make it easier to tag different social media accounts;

② Edit tags: Change tag content, delete tags

Note: After selecting multiple accounts, select "Batch Tags" to tag multiple accounts. If you do not select any tags and click "OK", the existing tags for the social media accounts will be canceled.

 

II. Competitor Channels

You need to add the corresponding social media account for the platform to your own account before you can add the competitor's account for the same platform.

For example, to add a competitor's YouTube account, you need to first add the YouTube social media account to your own account.

 

Add Channel

Search for competitor accounts and their nicknames on relevant social media platforms.

Note:

① Search rules differ across platforms.

② The number of competitor accounts that can be added is affected by the package details.

 

Batch import

Enter the homepage links of multiple competitor accounts (one link per line) to begin the import process and complete the import of multiple competitor accounts.